Effective Date: July 2026
Thank you for choosing Mr. Sweepie®. We aim to make ordering, payment, and delivery as simple and reliable as possible for customers in South Africa and around the world.
South African Orders
Customers within South Africa can purchase directly through our website.
All website prices are displayed in South African Rand (ZAR).
Your order will be processed once payment has been successfully received. Shipping costs will be calculated during checkout.
Order Processing and Dispatch
Orders are normally dispatched within 24–48 hours after payment confirmation, unless otherwise stated.
We carefully prepare each order before dispatch to ensure your Mr. Sweepie® kit reaches you in excellent condition.
Delivery times may vary depending on courier schedules, location, public holidays, or circumstances outside our control.
Payment Methods
Payments are processed securely through trusted payment providers.
We currently use PayFast for online payments.
Mr. Sweepie® does not store or have access to your full payment card details.
Additional payment options, including Yoco, will be introduced once our domain and online store setup are fully active.
International Orders
Mr. Sweepie® welcomes customers from around the world.
Because international shipping costs vary depending on destination, courier availability, exchange rates, and local requirements, customers outside South Africa are requested to contact us before placing an order.
We will prepare a personalised estimate including:
- Mr. Sweepie® product price
- Shipping costs
- Applicable duties and taxes
- Any additional delivery-related charges
International estimates can be provided in your local currency where possible, making it easier to understand the complete cost before purchase.
International Shipping Assistance
We assist international customers throughout the ordering process.
Our aim is to provide a smooth and convenient experience by helping arrange shipping, calculating the required costs, and assisting with delivery directly to your door.
Customers will receive a clear quotation before proceeding with an international order.
Customs, Duties and Taxes
For international orders, Mr. Sweepie® assists customers with the complete shipping process.
When preparing an international estimate, we calculate the applicable shipping costs, duties, taxes, and related fees where possible, and include these details in your quotation.
Our goal is to make the ordering process as simple and transparent as possible by providing customers with a complete estimate before purchase.
Delivery Information
Please ensure that your delivery address and contact details are correct when placing an order or requesting an estimate.
Mr. Sweepie® will provide shipping details and assist with delivery arrangements.
While we work closely with shipping providers to ensure reliable delivery, delays caused by couriers, customs processing, weather, or other circumstances outside our control may occasionally occur.
Contact Us
For international orders, shipping enquiries, or assistance with your purchase, please contact us:
Email: mr.sweepie1@gmail.com
WhatsApp: +27 82 563 4313
We are happy to assist you with your Mr. Sweepie® order and help make your buying experience simple and hassle-free.